====== ListServ ======

UIT's Listserv service allows faculty/staff to manage mailing lists.  The purpose of this page is to provide some minimal list startup instruction with links for more information.

====== Request a ListServ ======

In order to request a listserv, visit https://askus.yorku.ca/portal, choose "IT Forms", and choose "ListServ".

Fill in the request form.  Note that list names cannot exceed 16 characters.

After a day or two, your list will be created.

====== Login to Listserv Web Interface ======

Login here: https://listserv.yorku.ca

If you have not logged in before, you will have to create an account.  Your username will be "<ppy>@yorku.ca".

====== Useful Operations ======

**Add users to your list:**

  * Select "List Management".
  * Select "Subscriber Reports".
  * Select the list.
  * To add a single subscriber, under "Add Subscriber:" enter an email address and then click "Add Subscriber".  The user will be added to your list.
  * To add multiple subscribers at once, click "Bulk Operations" beside "Add Subscriber", then select "Add the imported addresses to the list".  Click "Browse" and select a text file containing one email address per line, then click "Import".  The users will be imported.

**Delete users from your list:**

  * Select "List Management".
  * Select "Subscriber Reports".
  * Select the list.
  * Click the checkbox beside any users you want to delete, then click "Delete Subscribers" button at the bottom.

**Add a user to a subscription only list who is able to send messages to the list, but will not receive messages sent to the list:**

  * Select "List Management".
  * Select "Subscriber Reports".
  * Select the list.
  * Select the user.
  * Under "Mail Status" column, select "No Mail".
  * Click "Update" button.

**Modify the list owners:**

  * Select "List Configuration"
  * Click on "Administrators" button.
  * Modify the "Owner" list.

**View your list configuration:**

  * Select "List Management".
  * Select "List Configuration".

  * Some common configuration options:
    * Confidential: 
      * Yes - list is hidden from public searches
      * No - list appears in public searches
    * Subscription: 
      * Open: anyone can freely subscribe
      * Closed: subscriptions are not allowed (typical for announce only lists)
      * By_Owner: only the list owner can approve subscriptions
      * By_Editor: editor must approve subscriptions
    * Notify - controls who gets notified when someone subscribes or unsubscribes
      * Yes: notify both subscriber and list owner
      * No: notify no one
      * Owner: only notify list owner
      * Auto: default
    * Review - who is authorized to view list subscribers
      * Public: anyone, including non-members
      * Private: only current members subscribed to list
      * Owner: only the list owners can view the subscriber list
      * Local: limits viewing to local users on the same mail server
    * Reply To - defines where replies to list emails go
      * List: Replies go to the list
      * Sender: replies go only to the original sender not the list
      * both: replies go to both
      * note: settings include a modifier such as:
        * respect: keep sender's original reply-to tag if they set one
        * ignore: overrides it to ensure replies go where you specify
    * Files - determines whether the LISTSERV server accepts or rejects NJE-formatted files sent to the mailing list (legacy option - ignore)
    * Send - control who can send messages to the list
      * public: anyone can post
      * private: only subscribers can post
      * editor: only list editors can post
      * owners: only list owners can post
      * moderated: message go to editor for approval
    * Notebook - enables or disable archive logging of messages
      * yes - enables archives
      * no - no archiving
      
====== Frequently Asked Questions ======

**Why don't I receive a copy of my message sent to the list?**

By default, users will not receive a copy of their own postings.

Login to the web interface, select the list, click on the subscriber list, click on a user, and you will see many options including:

Acknowledgements:
  * No Acknowledgements (default)
  * Short Message Confirming Receipt
  * Receive Copy of Own Postings

You can change a user from the default option to "Receive Copy of Own Postings" and the user will now receive a copy of their postings.

Users can ALSO send an email to: listserv@yorku.ca with one line that is:

  set <list-name> REPRO

They get back an email that the setting has changed and they will now receive a copy of their messages sent to the list.

In the web interface, you can issue a global command as well to set it for everyone on the list:

Choose LISTSERV COMMAND in the sidebar, select the list, then we enter this: 

  SET <list-name> REPRO FOR *@*

Then it will change it for all users who have been added at once... but it's probably not necessary.

Note: <list-name> example: eecs-faculty

====== Other Useful Links ======

  * https://www.yorku.ca/uit/faculty-and-staff-services/email-and-phone/quick-start-instructions-for-listserv-owners/#request