Field Service Engineer II from ThermoFisher (Rose Esfandi, EIT) performed the maintenance and calibration/recertification of the PCR. The process took 1.5hrs approximately. Calibration kits are available in -25C freezer and can be used a couple of times more before expiration date (March 2025).
Silicone swabs to clean the internal 96-well aluminum base plate are available in BRG310A.