Differences

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--- services:remotelab [2020/09/04 11:53] – jas
+++ services:remotelab [2020/10/01 21:06] – seela
@@ Line 1: / Line 1: @@
-====== EECS Remote Lab ======
+====== Remote Lab (EECS) ======
 The EECS Remote Lab service allows you to connect to EECS lab workstations from within your web browser.  It is clientless - no plugins or client software are required.  It uses a product called [[https://guacamole.apache.org|Apache Guacamole]].
@@ Line 6: / Line 6: @@
 Login to the Remote Lab using your EECS credentials. If you are a student presently enrolled in an EECS course and do not have an EECS account, please create your account here:  https://webapp.eecs.yorku.ca/activ8
+**If you enter an invalid password 5 times, your account will be banned from the system for half an hour.**  If you have forgotten your password, please use Activ8 to reset it.
 Not all EECS users will have access to all labs in Remote Lab.  Students will only have access to machines relevant to the courses for which they are enrolled.
-Any problems or questions using the Remote Lab should be directed to the EECS Technical Support team - tech@eecs.yorku.ca.
+Any problems or questions using the Remote Lab should be directed to the EECS Technical Support team - tech@eecs.yorku.ca.  Please also check the [[https://wiki.eecs.yorku.ca/dept/tdb/login:remotelabs-tips:start|FAQ]].
 ====== Supported Hardware ======