Differences

This shows you the differences between two versions of the page.

--- login:remotelabs-tips:start [2020/09/17 10:22] – namtran
+++ login:remotelabs-tips:start [2020/09/18 08:09] – jas
@@ Line 11: / Line 11: @@
 . Expand the computer lab and choose a computer.
+====== Remotelab Quick Start & FAQ ======
 ===== FAQ  =====
-Q. I have activated my account using activ8 website, I can login to Remotelab but I do not see any computers listed?
+Q. I have activated my account using Activ8 website, I can login to Remotelab but I do not see any computers listed?
   * You need to wait 20 minutes after successfully activating your account on active8 before you have full access to computers in RemoteLab.
 Q. I have activated my account using active8 website and waited 20 minutes but I can't login to Remotelab?
-  * Make sure you type your username all in lower case
+  * Make sure you type your username all in lower case.
-  * Make sure you using your EECS username and password and NOT Passport York account
+  * Make sure you are using your EECS username and password and NOT your Passport York account.
 Q. I have typed my password incorrectly too many times and now I see a blank page when trying to access the RemoteLab website.
-  * If you enter your password incorrectly 5 times in a row your IP will be blocked 30 minutes.  Please wait 30 minutes and try again or sending an email to tech@eecs.yorku.ca to request the account/computer be unblocked.
+  * If you enter your password incorrectly 5 times in a row your IP will be blocked for 30 minutes.  Please wait 30 minutes and try again.