Differences

This shows you the differences between two versions of the page.

--- login:remotelabs-tips:start [2020/09/18 08:10] – jas
+++ login:remotelabs-tips:start [2022/03/17 12:50] (current) – jas
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 ====== RemoteLab Quick Start & FAQ ======
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 Q. I have activated my account using active8 website and waited 20 minutes but I can't login to Remotelab?
-  * Make sure you type your username all in lower case.
+  * Make sure you type your username all in **lowercase**.
   * Make sure you are using your EECS username and password and NOT your Passport York account.
 Q. I have typed my password incorrectly too many times and now I see a blank page when trying to access the RemoteLab website.
   * If you enter your password incorrectly 5 times in a row your IP will be blocked for 30 minutes.  Please wait 30 minutes and try again.
+Q. How do I download or upload a file in Remotelab?
+  - WINDOWS: On your keyboard press "Ctrl+Alt+Shift" (you should see a new window popup, look under the heading "Devices", click on /eecs/home/(eecs_username) -> It will show you all files in your EECS home directory:
+       * If you want to download a file, click on the file name
+       * If you want to upload a file, click on the button "Upload Files" and choose the file you would like to upload (the file will be uploaded to your EECS home directory)
+       * Once you are done with uploading/downloading a file, on your keyboard press "Ctrl+Alt+Shift" again
+  - MAC: On your keyboard press "Control+Command+Shift" (you should see a new window popup, look under the heading "Devices", click on /eecs/home/(eecs_username) -> It will show you all files in your EECS home directory:
+       * If you want to download a file, click on the file name
+       * If you want to upload a file, click on the button "Upload Files" and choose the file you would like to upload (the file will be uploaded to your EECS home directory)
+       * Once you are done with uploading/downloading a file, on your keyboard press "Control+Command+Shift" again