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services:listserv

ListServ

UIT's Listserv service allows faculty/staff to manage mailing lists. The purpose of this page is to provide some minimal list startup instruction with links for more information.

Request a ListServ

In order to request a listserv, visit https://askus.yorku.ca/portal, choose “IT Forms”, and choose “ListServ”.

Fill in the request form. Note that list names cannot exceed 16 characters.

After a day or two, your list will be created.

Login to Listserv Web Interface

Login here: https://listserv.yorku.ca

If you have not logged in before, you will have to create an account. Your username will be “<ppy>@yorku.ca”.

Useful Operations

Add users to your list:

  • Select “List Management”.
  • Select “Subscriber Reports”.
  • Select the list.
  • To add a single subscriber, under “Add Subscriber:” enter an email address and then click “Add Subscriber”. The user will be added to your list.
  • To add multiple subscribers at once, click “Bulk Operations” beside “Add Subscriber”, then select “Add the imported addresses to the list”. Click “Browse” and select a text file containing one email address per line, then click “Import”. The users will be imported.

Delete users from your list:

  • Select “List Management”.
  • Select “Subscriber Reports”.
  • Select the list.
  • Click the checkbox beside any users you want to delete, then click “Delete Subscribers” button at the bottom.

Add a user to a subscription only list who is able to send messages to the list, but will not receive messages sent to the list:

  • Select “List Management”.
  • Select “Subscriber Reports”.
  • Select the list.
  • Select the user.
  • Under “Mail Status” column, select “No Mail”.
  • Click “Update” button.

Modify the list owners:

  • Select “List Configuration”
  • Click on “Administrators” button.
  • Modify the “Owner” list.

View your list configuration:

  • Select “List Management”.
  • Select “List Configuration”.
  • Some common configuration options:
    • Confidential:
      • Yes - list is hidden from public searches
      • No - list appears in public searches
    • Subscription:
      • Open: anyone can freely subscribe
      • Closed: subscriptions are not allowed (typical for announce only lists)
      • By_Owner: only the list owner can approve subscriptions
      • By_Editor: editor must approve subscriptions
    • Notify - controls who gets notified when someone subscribes or unsubscribes
      • Yes: notify both subscriber and list owner
      • No: notify no one
      • Owner: only notify list owner
      • Auto: default
    • Review - who is authorized to view list subscribers
      • Public: anyone, including non-members
      • Private: only current members subscribed to list
      • Owner: only the list owners can view the subscriber list
      • Local: limits viewing to local users on the same mail server
    • Reply To - defines where replies to list emails go
      • List: Replies go to the list
      • Sender: replies go only to the original sender not the list
      • both: replies go to both
      • note: settings include a modifier such as:
        • respect: keep sender's original reply-to tag if they set one
        • ignore: overrides it to ensure replies go where you specify
    • Files - determines whether the LISTSERV server accepts or rejects NJE-formatted files sent to the mailing list (legacy option - ignore)
    • Send - control who can send messages to the list
      • public: anyone can post
      • private: only subscribers can post
      • editor: only list editors can post
      • owners: only list owners can post
      • moderated: message go to editor for approval
    • Notebook - enables or disable archive logging of messages
      • yes - enables archives
      • no - no archiving

Frequently Asked Questions

Why don't I receive a copy of my message sent to the list?

By default, users will not receive a copy of their own postings.

Login to the web interface, select the list, click on the subscriber list, click on a user, and you will see many options including:

Acknowledgements:

  • No Acknowledgements (default)
  • Short Message Confirming Receipt
  • Receive Copy of Own Postings

You can change a user from the default option to “Receive Copy of Own Postings” and the user will now receive a copy of their postings.

Users can ALSO send an email to: listserv@yorku.ca with one line that is:

set <list-name> REPRO

They get back an email that the setting has changed and they will now receive a copy of their messages sent to the list.

In the web interface, you can issue a global command as well to set it for everyone on the list:

Choose LISTSERV COMMAND in the sidebar, select the list, then we enter this: 

SET <list-name> REPRO FOR *@*

Then it will change it for all users who have been added at once… but it's probably not necessary.

Note: <list-name> example: eecs-faculty

Other Useful Links

services/listserv.txt · Last modified: by jas